Terms & Conditions (For Customers)
Please read these terms carefully before using NowCut's services.
1. Introduction
By using the NowCut app, you agree to these Terms & Conditions. NowCut connects you with freelance barbers for grooming services at your chosen location.
2. Services
NowCut provides a digital platform but does not deliver grooming services itself. - All grooming services are performed by independent barbers
3. Payments & Fees
Customers agree to pay the service price listed in the app plus a 10% service fee. - All payments must be made through the app at the time of booking. - Refunds, if applicable, will be processed according to the cancellation policy
4. Cancellations & Refunds
Appointments can be cancelled up to 2 hours before the scheduled time for a refund. - Late cancellations and no-shows may not be refunded. - If the barber cancels or does not show, customers are entitled to a full refund
5. Customer Responsibilities
Provide accurate booking details and ensure safe access to the service location. - Maintain respectful and professional interactions with barbers. - Repeated misconduct or unsafe conditions may result in account termination
6. Liability
NowCut is not responsible for the quality of services provided by barbers. - NowCut is not liable for damages, injuries, or losses arising from services booked through the platform. - Customers accept responsibility for their choice of barber and service.
7. Privacy & Data Protection
NowCut collects and stores personal data in line with UAE regulations. - Data is used only for booking management, payments, and service improvement.
8. Termination
NowCut may suspend or terminate customer accounts that violate these terms. - Customers may request account deletion at any time.
9. Governing Law
These Terms & Conditions are governed by the laws of the United Arab Emirates (Dubai jurisdiction). - Any disputes will be resolved in Dubai courts.
10. Updates
NowCut may update these Terms & Conditions at any time. - Continued use of the app means acceptance of any updated terms.